Privacy Policy
Update: August 12, 2024
Flormaflex, located at Abdijstraat 6A, 3271 Averbode , is responsible for the processing of personal data as described in this privacy statement.
Contact details:
Abdijstraat 6A, 3271 Averbode
+32 475 81 00 21
Kristel is the Data Protection Officer for Flormaflex. She can be reached at info@flormaflex.be.
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Personal data we process
Flormaflex processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:
• First and last name
• Address details
• Phone number
• Email address
• Other personal data you actively provide, for example by creating a profile on this website, in correspondence, and by phone
• Location data
• Data about your activities on our website
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Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data about visitors who are under the age of 16, unless they have obtained permission from a parent or guardian. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in their children’s online activities to prevent data from being collected about minors without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us via email, and we will delete this information.
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For what purpose and on what basis we process personal data
Flormaflex processes your personal data for the following purposes:
• Sending our newsletter and/or promotional brochure
• To be able to call or email you if necessary to carry out our services
• To inform you about changes to our services and products
• To deliver goods and services to you
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Automated decision-making
Flormaflex does not make decisions based on automated processing that could have (significant) consequences for individuals.
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How long we retain personal data
Flormaflex does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.
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Sharing personal data with third parties
Flormaflex only provides data to third parties when necessary for the performance of our agreement with you or to comply with a legal obligation.
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Access, modify, or delete data
You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Flormaflex, as well as the right to data portability. This means you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization you designate. You can send a request for access, correction, deletion, or transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data via email. To ensure that the access request was made by you, we ask that you send a copy of your identity document along with the request. In this copy, please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. Flormaflex also wants to point out that you have the option to file a complaint with the national supervisory authority, the Data Protection Authority. This can be done via the following link.
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How we secure personal data
Flormaflex takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe that your data is not properly secured or if there are indications of misuse, please contact us via email.